Contact areaContact area Contact area
Service-Telephone
0231 183-0
Our Sort code and BIC
Sort code44050199
BICDORTDE33XXX

Guidelines and instructions for your Online-Banking

You are looking for support for your Online-Banking? Then you should have a look on our guidelines - full of details you will surely find the right instructions for your problem.

Online banking methods at a glance

Online banking means you can access your account – by phone, tablet or computer – any time, regardless of branch opening times.

Online banking with pushTAN

  • Free
  • Perfect for mobile banking
  • For phones, tablets and computers (browser or Sparkassen-App)
  • Confirm transactions with S-pushTAN app

Online banking with chipTAN

  • Free (one-off fee of Euro for TAN generator)
  • Perfect for accessing your account from a computer or laptop
  • Can also be used with phones and tablets (browser or Sparkassen-App)
  • For generating TANs with a Sparkassen-Card (debit card) and wireless TAN generator

Emergency number 116 116

Our emergency number for blocking any of your cards and Online-Banking access is available 24/7.

Safe and secure Online-Banking

All it takes to make your online banking as safe as possible is following a few simple rules.

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